Document Delivery / Interlibrary Loan is a way for you to get the book, article, chapter, video, or other resource you need when it is unavailable through GVSU libraries.

For electronic scanning requests, you typically get your materials within a few days. For hardcopy materials, it can take longer, often at least a week. 

To make a Document Delivery request:

1. Log in with your GVSU username and password. If this is your first time using Document Delivery, you'll need to enter your name and contact information.
2. If you currently have no materials checked out from Document Delivery, you can select the large "Request an Item Now" button. If you already have materials from Document Delivery, you can also select the type of item you need from the buttons at the top of the screen.
3. Choose whether you would like to request either an article, book chapter, book, movie, microfilm, or thesis by selecting the correct corresponding tab. 
4. Fill out as much of the form as possible, but be sure to fill in every field with an asterisk (*).
5. Click the "Submit Request" button
6. You will receive an email when your request is available to you.

You can also select "View Items" to see what you currently have checked out through Document Delivery. You can request renewals for your Document Delivery/ Interlibrary Loan items on this same screen. 

Visit the Document Delivery policy page for more information on what you can and cannot receive through Document Delivery.

Document Delivery error messages

• If you get a message telling you that your account is blocked, this is most likely because you have an overdue book or unpaid fines. If you return your book or pay your fines, let us know, and we can take the next step in unblocking your account.

• If are trying to log into your Document Delivery account and you are getting an error message saying "Your Account Information was not entered correctly", you most likely need to clear the cache on your internet browser and log in again.  

• If you get an email telling you that you are disavowed, this is because the system does not see you as a current GVSU student, faculty, or staff. If you are currently enrolled, let us know and we can begin to reinstate you! If you are no longer a student at GVSU, check with your local, municipal library as they can help you get what you need through their interlibrary loan services. 

The Document Delivery office is open Monday through Friday, 7:30am- 3:30pm. You can most easily reach us either by email at docdel@gvsu.edu or by phone at (616) 331-2630!

Need to borrow something from closer to home?

If GVSU owns an item that you want to borrow, you can place a hold on the item and have it delivered to your favorite GVSU Library location.